A huge amount of why normal office workers like using AI, in my opinion, is that they never learned how make even simple scripts which would have helped them in a lot of their tasks.

Most office workers do not have the access rights and programs to run scripts. I know how to write them, but there is no way that local IT would allow me to run python on my work machine.

My need for control/understanding stuff I create

And that is really important from a mental health perspective: People are being held responsible for their work. If something does break that they’ve built, their boss & coworkers expect that they are able to fix it and that the error will not happen again. If you understand your system, you are able to do that. If you are responsible for some kind of AI-driven house of cards that you do not understand and can’t fix, that is really bad. It’s triggering some kind of imposter syndrome