

Users paying for the Unlimited or even the lifetime subscriptions, that were sold under the promise of all access to their services, now need an extra subscription to use their new LLM chat box, Lumo. Which is just a very bad wrapper around Mistral, messing up simple tasks like properly rendering Markdown for mathematical formulas.
Linux users, despite being a very important part of their user base, have zero official tools for Proton Drive syncing. No problem, because Proton Drive supports Rclone, right? Well, support was removed for no good reason and with no official explanation, leaving Linux users limited to the very problematic and slow web UI.
Proton Mail users frequently have their accounts locked for no reason whatsoever, other than vague statements about the ToS.
More examples needed?
“because people doing it wrong would make it look bad” is a terrible reason. I’m fairly certain I can buy an OLED TV and mess with the settings and make the picture look horrendous - time to create a restrictive license on who gets to buy TVs?