In order to sign up at the SS website on my laptop so I could get an updated statement, I had to use my phone to take pictures of my ID and myself. It kept failing/dropping. It was a giant PIA. Finally got it to work but I had to attempt a couple different days. I don’t know how someone who has no experience with a smart phone and laptop or tablet manages. I think I heard that about 25% SS employees were DOGE’d as well as many field offices closed and it can be incredibly difficult to get an appointment (some are just not staffed), especially if you reside in a rural county. I have to help my husband get signed up on the website and I dread it. He has a very thin frustration threshold with tech he can’t get to work. I foresee his phone flying across the room.
In order to sign up at the SS website on my laptop so I could get an updated statement, I had to use my phone to take pictures of my ID and myself. It kept failing/dropping. It was a giant PIA. Finally got it to work but I had to attempt a couple different days. I don’t know how someone who has no experience with a smart phone and laptop or tablet manages. I think I heard that about 25% SS employees were DOGE’d as well as many field offices closed and it can be incredibly difficult to get an appointment (some are just not staffed), especially if you reside in a rural county. I have to help my husband get signed up on the website and I dread it. He has a very thin frustration threshold with tech he can’t get to work. I foresee his phone flying across the room.