If there is a cli variant, why do you feel the need to do the same in a gui, its slower, most of the time far uglier… All in all just not as good as the cli tool
To the extent that is true, then the novice doesn’t end up asking for help. The goal is that the capability is discoverable. Or if it’s really a bit harder, there are hopefully tutorial youtube videos that cover the use case.
But when a user asks for specific help on a task they couldn’t figure out for themselves, or are asking for help with a ‘something went wrong’ dialog box, well helping with CLI is much more feasible than the involved mess of trying to basically make video tutorials ad-hoc, or screen share, or try to help them find the obscure log file an application wrote somewhere with the real error.
I think the problem lies in the usage of commands from the internet, if you take a look at the commands, they get very straight forward and easy to use. Also i never said that the commands where hard, or you need to use them. If a newcomer uses a gui its fine, but for the most power, and least resources, the cli is, ans will always be, the best.
I see your point there, but it is just far easier to give an answer in command form, than telling people where to click on a GUI.
But i do understand what you are saying, and i cant argue with it. GUI tools are good for early users, and those who dont want to use the CLI. CLI is better for those who want/need that extra power.
I dont help them at all, i am here just trying to understand the people who help others. Also, do you want people to help or not? Do you help ppl? I think you should appreciate any help you can get. Even if it is the evil CLI help.
If there is a cli variant, why do you feel the need to do the same in a gui, its slower, most of the time far uglier… All in all just not as good as the cli tool
Removed by mod
To the extent that is true, then the novice doesn’t end up asking for help. The goal is that the capability is discoverable. Or if it’s really a bit harder, there are hopefully tutorial youtube videos that cover the use case.
But when a user asks for specific help on a task they couldn’t figure out for themselves, or are asking for help with a ‘something went wrong’ dialog box, well helping with CLI is much more feasible than the involved mess of trying to basically make video tutorials ad-hoc, or screen share, or try to help them find the obscure log file an application wrote somewhere with the real error.
Thank you!! Great point
Spot on.
I think the problem lies in the usage of commands from the internet, if you take a look at the commands, they get very straight forward and easy to use. Also i never said that the commands where hard, or you need to use them. If a newcomer uses a gui its fine, but for the most power, and least resources, the cli is, ans will always be, the best.
Removed by mod
I see your point there, but it is just far easier to give an answer in command form, than telling people where to click on a GUI.
But i do understand what you are saying, and i cant argue with it. GUI tools are good for early users, and those who dont want to use the CLI. CLI is better for those who want/need that extra power.
Removed by mod
I dont help them at all, i am here just trying to understand the people who help others. Also, do you want people to help or not? Do you help ppl? I think you should appreciate any help you can get. Even if it is the evil CLI help.
Removed by mod
Removed by mod